Shipping policy
The products are delivered by Colissimo or Fedex within a maximum of 6 to 8 working days for Metropolitan France and within 10 to 25 working days for the rest of the world.
The shipping costs are calculated as a flat rate as follows:
- Metropolitan France for orders below 65€: 5,90€
- Metropolitan France for orders above 65€ : free
- United Kingdom for orders below £85: £9,90
- United Kingdom for orders above £85 : free
- Europe for orders below 65€: 9,90€
- Europe for orders above 65€ : free
- Europe (Outside the EU) and DOM TOM for orders below 75€: 12,90€
- Europe (Outside the EU) and DOM TOM for orders above 75€ : free
- Asia et Oceania for orders below 100€: : 29,90€
- Asia et Oceania for orders above 100€: : free
- Rest of world for orders below 100€: : 29,90€
- Rest of world for orders above 100€: : free
Orders shipped outside the European Union may be subject to customs duties and import taxes set by the authorities of the destination country. These charges are not included in our prices and must be paid by the recipient. They are usually collected by the carrier at the time of delivery.
CREATION BEAUTE COSMETIQUE reserves the right to modify them at any time.
Deliveries shall be made only to fixed addresses and therefore exclude hotels, post office boxes, poste restante/general delivery, unfixed home addresses or domiciles (camp sites, caravans, mobile homes etc.).
Delivery is deemed to have been made as soon as the product is made available to the customer. It is the customer's responsibility to check the shipment on arrival and to indicate any reservations and make any claims which appear justified.
If the products delivered do not comply in kind or quality with the specifications shown in the delivery docket, the customer must, on pain of forfeiture, make any claims within eight (8) days of delivery, in writing to our Customer Service Department (letter to be sent to: CREATION BEAUTE COSMETIQUE, 4 RUE DU GÉNÉRAL LANREZAC 75017 PARIS FRANCE) or by email to estore@blackup.com.
